{"id":182,"date":"2016-05-10T20:50:28","date_gmt":"2016-05-10T20:50:28","guid":{"rendered":"https:\/\/bdwebit.com\/blog\/?p=182"},"modified":"2026-02-16T17:16:02","modified_gmt":"2026-02-16T11:16:02","slug":"service-status-in-whm-not-showing-all-services","status":"publish","type":"post","link":"https:\/\/bdwebit.com\/blog\/service-status-in-whm-not-showing-all-services\/","title":{"rendered":"Service Status in WHM Not Showing All Services"},"content":{"rendered":"<p>If Service Status in WHM is not showing all services, the most common reasons are disabled monitoring in Service Manager, inactive services, firewall restrictions, broken chkservd configuration, or corrupted system status files. In most cases, the issue can be resolved by verifying service monitoring settings, restarting cPanel services, rebuilding the service status cache, or repairing the chkservd configuration from SSH.<\/p>\n<p>Now let\u2019s explore this issue in detail and understand how to troubleshoot it properly.<\/p>\n<h2>What Is Service Status in WHM?<\/h2>\n<p>WebHost Manager (WHM) is the administrative dashboard used by <a href=\"https:\/\/bdwebit.com\/hosting-server\">hosting providers<\/a> and server administrators to manage cPanel-based servers. Inside WHM, the Service Status page displays the current status of critical server services, such as:<\/p>\n<ul>\n<li>Apache<\/li>\n<li>MySQL\/MariaDB<\/li>\n<li>Exim<\/li>\n<li>Dovecot<\/li>\n<li>FTP<\/li>\n<li>cPanel service<\/li>\n<li>DNS (named)<\/li>\n<\/ul>\n<p>This section depends on a monitoring daemon called chkservd, which constantly checks whether these services are running.<\/p>\n<p>If some services are missing from the Service Status list, it usually indicates a configuration or monitoring issue rather than a server failure.<\/p>\n<h2>Common Reasons Why Service Status Is Not Showing All Services<\/h2>\n<p><strong>1. Service Monitoring Disabled in Service Manager<\/strong><\/p>\n<p>Inside WHM:<\/p>\n<pre>WHM \u2192 Service Configuration \u2192 Service Manager<\/pre>\n<p>If monitoring is unchecked for certain services, they will not appear in Service Status.<\/p>\n<p><strong>Fix:<\/strong><\/p>\n<ol>\n<li>Go to Service Manager.<\/li>\n<li>Enable \u201cMonitor\u201d for missing services.<\/li>\n<li>Click Save.<\/li>\n<li>Restart chkservd.<\/li>\n<\/ol>\n<p><strong>2. Service Is Not Installed or Running<\/strong><\/p>\n<p>Sometimes services don\u2019t appear because they are not installed or are disabled.<\/p>\n<p>For example:<\/p>\n<ul>\n<li>FTP server disabled<\/li>\n<li>DNS not installed<\/li>\n<li>Mail service turned off<\/li>\n<\/ul>\n<p>You can verify this via SSH:<\/p>\n<pre><strong>Bash<\/strong>\r\nsystemctl status service_name<\/pre>\n<p>If the service is inactive, restart it:<\/p>\n<pre><strong>Bash<\/strong>\r\nsystemctl restart service_name<\/pre>\n<p><strong>3. chkservd Configuration Issues<\/strong><\/p>\n<p>WHM relies on chkservd (cPanel Service Manager daemon) to display services. If chkservd is corrupted or misconfigured, services may disappear.<\/p>\n<p>Check its status:<\/p>\n<pre><strong>Bash<\/strong>\r\nsystemctl status chkservd<\/pre>\n<p>Restart it:<\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/restartsrv_chkservd<\/pre>\n<p>If the issue persists, rebuild configuration:<\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/chkservd --auto<\/pre>\n<p><strong>4. Firewall Blocking Monitoring<\/strong><\/p>\n<p>If you are using CSF or another firewall, internal port checks may fail.<\/p>\n<p><strong>For example:<\/strong><\/p>\n<ul>\n<li>Apache (port 80\/443)<\/li>\n<li>MySQL (port 3306)<\/li>\n<li>SMTP (port 25)<\/li>\n<\/ul>\n<p>Make sure these ports are allowed in:<\/p>\n<ul>\n<li>CSF configuration<\/li>\n<li>iptables<\/li>\n<li>Cloud firewall rules (AWS, DigitalOcean, etc.)<\/li>\n<\/ul>\n<p><strong>5. Corrupted cPanel Cache or Update Issues<\/strong><\/p>\n<p>Sometimes, after updating cPanel, Service Status doesn\u2019t refresh properly.<\/p>\n<p>Run:<\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/upcp --force<\/pre>\n<p>Then restart:<\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/restartsrv_cpsrvd<\/pre>\n<p>This rebuilds system status files and refreshes service display.<\/p>\n<p><strong>6. Permission Issues or Disk Space Problems<\/strong><\/p>\n<p>If your server has:<\/p>\n<ul>\n<li>Full disk<\/li>\n<li>Incorrect permissions<\/li>\n<li>Broken \/var partition<\/li>\n<\/ul>\n<p>Service Status may not load correctly.<\/p>\n<p>Check disk usage:<\/p>\n<pre><strong>Bash<\/strong>\r\ndf -h<\/pre>\n<p>If disk usage is 100%, free space is immediately.<\/p>\n<h2>Step-by-Step Troubleshooting Guide<\/h2>\n<p>Here\u2019s a professional checklist you can follow:<\/p>\n<p><strong>Step 1: Check Service Manager<\/strong><\/p>\n<p>Enable monitoring for all required services.<\/p>\n<p><strong>Step 2: Restart chkservd<\/strong><\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/restartsrv_chkservd<\/pre>\n<p><strong>Step-3: Restart All Core Services<\/strong><\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/restartsrv_httpd\r\n\/scripts\/restartsrv_mysql\r\n\/scripts\/restartsrv_exim\r\n\/scripts\/restartsrv_dovecot<\/pre>\n<p><strong>Step 4: Force cPanel Update<\/strong><\/p>\n<pre><strong>Bash<\/strong>\r\n\/scripts\/upcp --force<\/pre>\n<p><strong>Step 5: Check Error Logs<\/strong><\/p>\n<p>Look at:<\/p>\n<pre><strong>Code<\/strong>\r\n\/var\/log\/chkservd.log\r\n\/usr\/local\/cpanel\/logs\/error_log<\/pre>\n<p>These logs often reveal why services aren\u2019t being detected.<\/p>\n<h2>Advanced Fix (If Services Still Not Showing)<\/h2>\n<p>If the problem continues, try rebuilding the service monitoring configuration:<\/p>\n<pre><strong>Bash<\/strong>\r\nrm -f \/var\/run\/chkservd.pid\r\n\/scripts\/chkservd --auto\r\n\/scripts\/restartsrv_chkservd<\/pre>\n<p>Then reboot the server:<\/p>\n<pre><strong>Bash<\/strong>\r\nreboot<\/pre>\n<h2>When the Problem Is Related to Systemd<\/h2>\n<p>Modern Linux servers use systemd. Sometimes systemd services are not linked correctly.<\/p>\n<p>Run:<\/p>\n<pre><strong>Bash<\/strong>\r\nsystemctl daemon-reload<\/pre>\n<p>Then restart services again.<\/p>\n<h2>How This Impacts Hosting Businesses<\/h2>\n<p>If you are running a hosting company or managing multiple cPanel accounts, missing services in WHM can:<\/p>\n<ul>\n<li>Hide server problems<\/li>\n<li>Delay in issue detection<\/li>\n<li>Cause downtime<\/li>\n<li>Impact client trust<\/li>\n<\/ul>\n<p>For companies offering shared hosting, VPS hosting, or reseller hosting, proper service monitoring is critical.<\/p>\n<h2>Preventing This Issue in the Future<\/h2>\n<p>Here are the best practices:<\/p>\n<p><strong>1. Keep cPanel Updated<\/strong><\/p>\n<p>Regular updates prevent compatibility problems.<\/p>\n<p><strong>2. Monitor via External Tools<\/strong><\/p>\n<p>Use external monitoring, such as:<\/p>\n<ul>\n<li>Uptime monitoring<\/li>\n<li>Port monitoring<\/li>\n<li>Server health dashboards<\/li>\n<\/ul>\n<p><strong>3. Regular Log Audits<\/strong><\/p>\n<p>Review logs weekly for early warning signs.<\/p>\n<p><strong>4. Avoid Manual Service Modifications<\/strong><\/p>\n<p>Don\u2019t disable services directly via SSH unless necessary.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<p><strong>Why is Apache not showing in WHM Service Status?<\/strong><\/p>\n<p>Because:<\/p>\n<ul>\n<li>Monitoring is disabled<\/li>\n<li>Apache is not running<\/li>\n<li>chkServd is not detecting it<\/li>\n<li>Firewall blocking port 80<\/li>\n<\/ul>\n<p><strong>Why does Service Status show only some services?<\/strong><\/p>\n<p>Most commonly due to Service Manager configuration.<\/p>\n<p><strong>Does restarting the server fix it?<\/strong><\/p>\n<p>Sometimes yes, but only if it\u2019s a temporary cache or daemon issue.<\/p>\n<h2>Final Thoughts<\/h2>\n<p>When Service Status in WebHost Manager is not showing all services, it\u2019s rarely a serious system failure. In most cases, the issue is related to disabled monitoring, chkservd configuration problems, firewall restrictions, or outdated service status files.<\/p>\n<p>By systematically checking Service Manager settings, restarting chkservd, verifying firewall rules, and rebuilding cPanel services, you can resolve the issue quickly and restore full service visibility.<\/p>\n<p>If you manage multiple servers or provide hosting services in regions like Bangladesh or internationally, keeping WHM Service Status accurate ensures better uptime, improved client satisfaction, and smoother server management.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If Service Status in WHM is not showing all services, the most common reasons are disabled monitoring in Service Manager, inactive services, firewall restrictions, broken chkservd configuration, or corrupted system status files. In most cases, the issue can be resolved by verifying service monitoring settings, restarting cPanel services, rebuilding the service status cache, or repairing &#8230; <a title=\"Service Status in WHM Not Showing All Services\" class=\"read-more\" href=\"https:\/\/bdwebit.com\/blog\/service-status-in-whm-not-showing-all-services\/\" aria-label=\"Read more about Service Status in WHM Not Showing All Services\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":4064,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutorials"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Status in WHM Not Showing All Services<\/title>\n<meta name=\"description\" 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