What is the best way to get support?

The best way to get support is to open a new support ticket by emailing support@bdwebit.com or through our secure online form at http://billing.bdwebit.com/submitticket.php. Most tickets will recieve a reply in 30 minutes to 1 hour.

To check the status of an existing ticket please see http://billing.bdwebit.com/supporttickets.php or follow the instructions in the ticket confirmation email.

Live support is also available via Skype. For more information please visit www.bdwebit.com/contact.php.
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Do you offer phone support?

Our phone numbers are (880)1711-410958. A support ticket is recommended for support tracking.

My server is down, what should I do?

If your server is down please use our emergency pager located at...

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