Articles

 How can I pay invoice via Bank, DBBL M.Banking or bKash?

BDWEB IT do accept Bank Transfer for Bangladeshi Clients. If you dont have paypal/credit card,...

 Do you have an free trial?

While we do not offer free trials, we do offer an 30 day money back guarantee. This only covers...

 How do I cancel my hosting account?

To cancel your hosting service: Log into our Billing and Support System at...

 I have a fast internet connection (DSL/cable) - can I just host my own site?

You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...

 Will you place any ads on my site?

We do not place any advertisements on your site whatsoever. No banners, no annoying pop-ups,...

 Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...

 Why don't I just go with the cheapest hosting?

A host has to make a profit to continue operating. Some hosts do not properly understand the...

 Are there any hidden costs, or setup fees?

No, there are no hidden costs or fees associated with having a hosting account with our services.

 Can I have Warez, Appz, Serialz and or commercial software on my homepage?

No, if we find them in your directory or links to them, your entire account will be subject to...

 Can I host friends' websites?

Yes, you may host your friends. If you want your friends to have their own control panels for...

 How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for...

 Can I run a phpbb forum (message board) on my site?

Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...

 Do you offer Telnet or SSH access?

By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...

 Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

 Do I need a static/dedicated IP address?

Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...

 Do you offer password protected directories?

Yes, using our web-based control panel you can easily protect any directory without having to...

 Do you offer Server Side Includes (SSI)?

Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...

 Do your servers support XML?

Yes, all of our servers support XML.

 How do I signup?

On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...

 Information Needed For SSL Certificate - CSR

We need the following information to generate a Certificate Signing Request (CSR): For the SSL...

 Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...

 Setup Time?

What is the setup time on your services? Shared and Reseller are instantly deployed using our...

 What database do you offer?

We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...

 What happens if I exceed my allocated bandwidth?

You will receive an automatic e-mail message warning you that you have reached 80% of your...

 What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. What this means is that you can...

 How to pay using Western Union Money Transfer?

Western Union Money Transfer can be used if you are unable to pay us through other online payment...

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